TERMS AND CONDITIONS

4.1

• NAPTS – Neural Allothetic Psychoacoustic Theatrical Soundscapes: a proprietary multi-channel sound design framework that combines psychoacoustic modulation, cinematic spatial audio, and entrainment-based frequency layering. This system is custom-developed and is protected under copyright and trade secret law as a unique audio-therapeutic and meditative methodology.
• AIM – Archaic Idiothetic Meditation: a proprietary, self-guided, six-stage meditation format blending ancient somatic rituals with modern neuroscience. It is driven by internal cues (idiothetic orientation) and externally cued sound structures and is legally protected as an original educational and transformational framework.

• 9.1 - When using any communication or interaction tools provided by Alothia (such as forums, messaging systems, coaching requests, comment sections, feedback forms, or live chat systems), you must adhere to the following standards of conduct:
  

• 9.1.1 You must not use obscene, vulgar, sexually explicit, defamatory, abusive, threatening, or otherwise inappropriate language.
• 9.1.2 You must not submit or disseminate any content that is unlawful, violent, harassing, discriminatory, hateful, racist, sexist, ableist, ageist, or otherwise objectionable.
• 9.1.3 You must not promote, glorify, or incite violence, harassment, exploitation, self-harm, or illegal activity of any kind.
• 9.1.4 Communications must primarily be conducted in English unless otherwise authorized by Alothia administrators.
• 9.1.5 Your method of identification (e.g., username, profile name) must not impersonate another individual, organization, or falsely state or otherwise misrepresent your affiliation or expertise.
• 9.1.6 You must not use our Systems for unauthorized mass-communication, solicitation, phishing, or the distribution of "spam" content.
• 9.1.7 Negative speech directed at any member—including disparagement, belittlement, gaslighting, defamation, or character attacks—whether direct or implied, is strictly forbidden.
Alothia is designed to be a safe, inclusive, and respectful environment where users are free to share experiences, pursue growth, and engage with wellness tools without fear of judgment or harm.
• 9.1.8 Any act of bullying, intimidation, mockery, exclusionary behavior, public shaming, or personal attacks, regardless of severity or intent, will result in immediate account suspension or termination, without warning and without refund.
Zero tolerance is the standard applied.
• 9.1.9 Users who witness or experience any form of bullying, harassment, or violation of these standards are encouraged to report incidents directly to:
nobully@alothia.com
Please include as much evidence as possible (e.g., screenshots, message records) so that we can promptly and fairly investigate the situation.
• 9.1.10 Alothia reserves the right to:

1. Monitor all communications made via our Systems.
2. Remove or modify any content that violates these Terms or community standards.
3. Suspend or permanently terminate any Account engaged in prohibited conduct without notice.
4. Cooperate fully with law enforcement or other authorities if required.

• 10.1.1 all information you submit is accurate, complete, current and truthful;
• 10.1.2 you have permission to submit Payment Information where permission may be required; and
• 10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty. You are solely responsible for maintaining the confidentiality of your login credentials.

• Not share, sell, lease, or transfer your Account credentials or access to any other individual or party, whether for free or for compensation
• Not allow any other user—whether family member, peer, employee, or dependent—to access your Account under your name
• Not use another user’s credentials or impersonate another account holder under any circumstances
• Not share screen recordings, live sessions, or app interfaces publicly or with third parties, including group displays, online posts, or social sharing platforms

• Logging out of sessions after use
• Not saving passwords on public, shared, or workplace devices
• Using unique and complex passwords
• Notifying Alothia immediately if you suspect that browser autofill, password managers, or screen caching has exposed your access details

• Freeze account activity
• Investigate unauthorized access attempts
• Disable any compromised sessions
• Block further billing or purchases if feasible at the time of notice

• Purchases made using your stored credentials
• Access to paid Services
• Coaching session bookings
• Stack usage logs or content consumption
• You understand and accept that refunds or billing reversals may be denied if:
• Services have already commenced
• Usage has occurred
• We cannot verify unauthorized activity in our logs
• Notification was not made promptly
• In such cases, we reserve the right to bill you for up to one full billing cycle (up to 30 days) following the initiation of unauthorized access.

• Impersonate another user, entity, public figure, or employee
• Contain obscene, suggestive, hateful, or discriminatory language
• Attempt to deceive others regarding your role, authority, or identity
• Create confusion with any official Alothia branding
• Violation of these rules will result in immediate Account suspension or permanent termination.

• Audit suspicious or high-traffic Accounts
• Log all access activity including IP addresses, device fingerprints, and time stamps
• Suspend or permanently terminate Accounts at our sole discretion, with or without prior notice, if any activity is determined to compromise the integrity, security, or community trust of the Alothia platform

• Immediate and irreversible account closure
• Ban from future access
• Legal or financial liability for damages, including lost subscription revenue or system abuse

• Certain meditation stacks, features, or full course formats may be incomplete or in development
• Not all advertised functionality will be immediately available
• Changes to the structure, order, or labeling of services may occur without advance notice
• Rollouts may be staggered or limited to specific user segments, regions, or device types

• We have adopted a reduced pricing model to reflect limited access
• Subscription plans may be billed on a quarterly basis only
• Pricing and access tiers are subject to revision upon full platform launch, at which point additional features and tier options will be introduced

• Modify pricing
• Introduce or remove promotional discounts
• Offer temporary or targeted deals
• Discontinue services or bundles at our sole discretion

• Your geographic location or regulatory jurisdiction
• Your device type, software compatibility, or internet bandwidth
• Your subscription tier or beta group classification

• 13.2.1 You will receive a confirmation detailing the Services you have purchased, including a description of the main features and intended use.
• 13.2.2 Your confirmation will include itemized pricing, including any applicable taxes, access charges, or recurring fees.
  
• 13.2.3 You will receive relevant information regarding access credentials, estimated activation windows, session scheduling (where applicable), and system use instructions.
  
• 13.2.4 If the Services include time-sensitive or limited features (such as beta features or seasonal pricing), that will be disclosed during the checkout process.

13.3

• Flat-fee plans
• Pro-rated upgrades or downgrades
• Add-ons, one-time sessions, or transaction-based fees
• Recurring services tied to usage or plan duration

• Time is not of the essence of the contract
• Minor delays, technical issues, or rollout schedules do not entitle you to cancel your order or claim compensation
• For time-sensitive Services beginning within 14 calendar days of your order, you must expressly acknowledge that your statutory right to cancel (see Clause 14) may be affected or waived

• This period begins on the date your order is confirmed (i.e., when we send your order confirmation email or platform receipt), and ends 14 calendar days thereafter.
• If you wish to cancel during this time, please notify us in writing by emailing help@alothia.com with your full name, email, order number, and reason for cancellation.

• Services have not yet been fully delivered, and
• You have not expressly waived your cooling-off rights as described in Clause 14.3

• Your right to cancel may be partially or fully waived, depending on the extent of Services already provided
• You are responsible for all prorated usage or consumed Services as of the date you notify us of your intent to cancel

• You will be charged proportionally based on the amount of Service already delivered
• Any refund due will be calculated by deducting the prorated value of Services rendered
• Refunds, if applicable, will be processed within 5 to 14 business days from the date of valid cancellation notice

• The Services purchased have been fully performed or consumed
• The cancellation request is made after the 14-day cooling-off period has elapsed, unless otherwise specified by law or contract
• Your Account was suspended or terminated due to a breach of these Terms or abusive behavior (see Clause 9 and 10)
• You have knowingly attempted to bypass restrictions or duplicate access (e.g., through multiple trial accounts or shared credentials)
• Services were delivered under beta-phase pricing or promotional terms clearly labeled as non-refundable

• Processing will occur within 5 business days, and in no event later than 14 calendar days after confirmation of your eligibility
• Refunds will be issued to the original payment method used
• You may receive a notification confirming refund issuance; however, bank or card provider processing times may vary

• The terms of your specific subscription or product
• Any minimum contract duration or renewal window
• The limitations described in Clauses 13 and 14

• Your achievement of specific health, wellness, mental, emotional, or physical outcomes
• Compatibility of Services with your individual circumstances
• Suitability of Services for any medical, therapeutic, or diagnostic purpose

• Maintenance windows or feature deployments
• Third-party hosting provider downtime
• Technical issues associated with beta-phase infrastructure
• Performance issues related to scale or platform transitions

• Injury, illness, or death allegedly resulting from use of the platform or its content
• Emotional distress, psychological effects, or unintended meditative or physiological outcomes
• Data loss, account breach, or access disruption
• Loss of business, revenue, goodwill, use, opportunity, or profits
• Errors, bugs, inaccuracies, or omissions in our content or technical services
• Unauthorized access to or misuse of your personal information by third parties

• Affiliate partners
• Guest instructors or contractors
• Children of the user
• Employers or group purchasers

• Email (to the address on your Account)
• App notifications
• Platform alerts
• Or other digital means

• Immediately, if sent electronically on a business day
• The next business day, if sent electronically on a weekend or public holiday
• Three business days after mailing by standard U.S. postal service

• Medical advice
• Mental health or psychiatric diagnosis
• Prescription, treatment, or prognosis
• Therapeutic intervention or counseling
• Any clinical evaluation or regulated healthcare service

• All physical, emotional, or psychological practices introduced on the platform carry inherent risk
• You are responsible for your own health choices and interpretations
• Outcomes may vary by individual and are not guaranteed
• You should consult a qualified physician before beginning any physical training, dietary change, or intense meditation stack, especially if you have a history of trauma, cardiovascular issues, respiratory conditions, seizures, or psychiatric diagnoses